Privacy Policy

Toyoko Group Sdn Bhd believes that the responsible use of personal information collected from our clients is critical to our business objectives and reputation. As part of our commitment to privacy protection, we have adopted this Privacy Statement.

1. General
Personal information that a client business or individual supplies (“client”) is collected by Toyoko Group Sdn Bhd for use in connection with conducting our business activities. Such uses include matters related to the response to inquiry forms, the provision of training products or services, news updates, and administration. Information provided in surveys is used for statistical and evaluation purposes.

2. Sources of Personal Data, Client’s Right to Notice, and Choice
Toyoko Group Sdn Bhd collects information about clients from a variety of sources such as, but not limited to inquiries, registrations, surveys, correspondence, by telephone and facsimile, by email, via our website www.toyokogroup.com from publicly available information in print media or the Internet, and from our project partners. When personal data is received through business card exchange or inquiry on the initiative of the client we consider this to constitute consent by the client to be included in our database and mailing list. In cases where we rely on our project partners as sources of personal data, Toyoko Group Sdn Bhd is not liable for the manner of the initial collection and processing of that data by our partners.

We endeavor to notify clients of their privacy rights and provide them with options to exercise their choice as to the extent of data processing. You can exercise your choice by contacting us in writing (See section ‘Withdrawal of Consent to Process Personal Data’).

3. Disclosure
As a rule, Toyoko Group Sdn Bhd will not disclose the Client’s personal information to external parties, other than for a purpose made clear to the client and to which the client has given explicit or implicit consent.

Please note that the information submitted by clients may be disclosed to Toyoko Group Sdn Bhd’s project partners or third-party service providers who provide training, administrative, telecommunications, computer, or other auxiliary services, necessary for the main business activities of Toyoko Group Sdn Bhd. In such cases, we take precautionary steps to ensure that your personal data is handled with due confidentiality by our partners and subcontractors.

In circumstances prescribed by the law of the land, personal data may also be disclosed to government authorities in the public interest or to prevent a crime.

4. Security
When processing your personal data, we take all foreseeable practical steps to protect the data from any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration, or destruction. This includes security measures pertaining to the storage, location, access, transfer, and integrity of the person that handles your data. However, no method of transmission over the internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Where the processing of personal data is carried out by third-party service providers on behalf of Toyoko Group Sdn Bhd, we take reasonable steps to ensure that the service provider gives sufficient guarantees in respect of the technical and organizational security measures for the data processing to be carried out.

5. Retention of Personal Data.
The personal data processed shall be kept as long as necessary for the purpose for which it was collected, or for purposes that have been communicated to the client and to which he/she has given consent. You can request in writing at any point in time to have your personal data deleted, or to opt-out of Toyoko Group Sdn Bhd’s services, partially or completely. Instructions on how to submit the request can be found at the end of this Statement.

6. Data Integrity
It is an important part of providing our services to you that your personal information is up to date. Toyoko Group Sdn Bhd may, at times, take reasonable steps to verify that your personal information is accurate, complete, and up-to-date.

7. Access to Your Personal Data
You can obtain access to your personal data held by Toyoko Group Sdn Bhd and correct that personal data where the personal data is inaccurate, incomplete, misleading, or not up-to-date.

8. Changes to this Privacy Statement
Toyoko Group Sdn Bhd reserves the right to make amendments to this Privacy Statement at any time. If we make material changes to this policy, we will notify you here. If you have objections to the Privacy Statement, you should not access or use this website.

9. Withdrawal of Consent to Process Personal Data
You may, by notice in writing, withdraw your consent to the processing of your personal information. Toyoko Group Sdn Bhd shall, upon receiving the notice, cease the processing of the personal data.To unsubscribe from our mailing/marketing list at any point in time send an e-mail with the subject title ‘UNSUBSCRIBE’ to account@toyokogroup.com. Your personal data may be stored in our system for reference purposes.To request that your personal data be deleted in its entirety from our system send us an e-mail with the subject ‘DELETE’ to account@toyokogroup.com.